Forkast

Support

Updated September 2, 2026

Email jake@arboraiops.com. Include your iPhone model, iOS version, Forkast version, what you expected, and what happened. Never send credentials, and do not attach a food photo unless it is needed to explain the issue.

Subscriptions and purchases

Forkast Family purchases are billed through your Apple ID. To restore a purchase, open Forkast, go to Family, tap Upgrade, and choose Restore purchases. Manage cancellation and billing in your Apple ID subscription settings; Apple handles refund requests.

Scanning help

• Use a clear, well-lit photo of food in your fridge, freezer, pantry, or counter.
• Confirm Forkast has camera or photo-library access in iOS Settings.
• Confirm Forkast Family is active, check your internet connection, and try again.

Delete your account

Open Forkast, go to Family, scroll to Account, choose Delete my data & account, and confirm. Forkast permanently deletes the anonymous account and associated app data stored on its servers.

Deleting your account does not cancel an Apple subscription. Manage billing separately in Apple ID subscription settings.

Privacy and terms

Read the Forkast Privacy Policy and Terms of Use.